Frequently Asked Questions

Your Wellness is our Happiness
The Cannabis plant CBD is short for cannabidiol. It is just one of many different molecules known as cannabinoids found in the cannabis plant. CBD has many beneficial properties and is commonly used to promote overall wellness.
Cannabinoids are active compounds produced by all cannabis plants. They account for most of the benefits of cannabis. Cannabinoids found in plants are technically called phytocannabinoids, while cannabinoids produced by the human body are called endocannabinoids. Cannabinoids interact with the body’s endocannabinoid system (ECS), which promotes homeostasis.
Hemp is a variety of cannabis that is grown for food and fibers. CBD is a molecular compound found in the plant’s extracts. Green Well Naturals CBD is extracted from a proprietary strain of hemp known as PCR hemp, or phytocannabinoid-rich hemp. This proprietary strain is far richer in CBD and other cannabinoids and terpenes than the basic hemp plant used by most CBD producers.
Raw hemp extract may contain small traces of THC.

The term broad spectrum refers to CBD oil products that contain a combination of cannabinoids, terpenes and other beneficial compounds found in hemp. While many CBD oil products are made using CBD isolate, at Gemini CBD, our broad spectrum oils maintain concentrations of the beneficial compounds that are found in the original hemp plant.

Our CBD products are made with broad spectrum oils which have had traces of THC removed. Our products are extremely unlikely to cause you to experience any psychoactive effects.
There is no record of anyone ever overdosing on CBD. CBD is completely non-toxic.
Terpenes are a class of volatile hydrocarbon compounds produced in the flower clusters of the cannabis plant. Terpenes are what give cannabis its distinct aromas and have been utilized by humans for millennia in aromatherapy. Terpenes are recognized as safe for human consumption by the Food and Drug Association and are used in a wide variety of food and cosmetic products.
CBD can be taken multiple times each day, or at particular times of day, depending on the reason it is being used.
CBD is not known to have any negative side effects. However, large servings of CBD may cause drowsiness. If your intention is to remain alert, this may be considered an unwanted side effect and therefore large servings should be avoided.
No. CBD is not a drug. You will not be required to produce a medical marijuana card in order to purchase CBD online. However, some states have laws allowing doctors to recommend CBD to patients for particular conditions.
Yes. All our products go through a rigorous series of tests by third-party labs to ensure purity and accurate concentrations of cannabinoids. This includes testing to be sure that our products are free of potential contaminants.
We highly recommend either refrigerating CBD products or storing them in a cool place. Always keep CBD products in airtight containers and store them away from direct sunlight and heat, which can degrade certain compounds in CBD oil.
Much more research needs to be done in this area. If you are taking prescription medications, consult with a qualified medical professional.
CBD tincture is a preparation made from CBD extract. It is used orally (swallowed) and can also be used in cooking or baking.

Orders & Shipping Returns & Exchanges

Common Purchase Questions, Item Swaps, & Returns

Orders take between 5-7 days to receive your products.

You will be able to create an account when checking out.

Log into your account and you can update your shipping address.

Once your order ships, you will be able to see your tracking number in your order history.

You can choose to have your credit card on file for future purchases. All credit card data is stored off-site through our secure credit card gateways. We never have access to your card data.

We currently ship to the United States. 

We normally ship all items together. However, if you order a lot of products they may come in multiple packages.

You can return any unopened products within 14 days for a full refund.

Please contact us or submit a return request and our team will get the correct products out to you as soon as possible. 

Please contact us and submit a return request and someone from our team will reach out to you promptly. 

Head over to our Contact Page and submit the contact form and we’ll get back to you ASAP!

Please contact us as soon as possible and we’ll get your order corrected.

All orders are usually fulfilled and shipped in 1 day.  If you have received a tracking number then your order has already shipped.